[HEADNOTE]
PART TWO OF A THREE-PART SERIES ON THE REDEEMING CHARACTERISTICS OF THE SERVANT LEADERSHIP APPROACH
The paradoxical notion of "leader as servant" by US essayist and consultant Robert Greenleaf is based on the belief that service to others is essential to human nature. Servant-leaders exist anywhere in organizations. The key is to live this approach within your sphere of influence. In April 2002 ("A paradox illuminated"), we looked at the listening, empathy and healing characteristics of servant-leadership. Here we will examine three other characteristics: persuasion, awareness and foresight.
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